Returns & Refunds
Return Policy
- Replacement offered only on damage in transit.
- For replacement of product due to damage, we require unboxing video.
- We will review the unboxing video and dispatch replacement within 48 hours.
Cancellation & Refund Policy
- Cancellation of Orders before shipping only at the discretion of The Bhi’s Hive and requests for cancellation are to be made via email available on the Contacts page here
- Refund on Cancelled Orders will be provided via a Voucher Code of the Order Value to be redeemed on our site
- No Cancellation of Orders after the order is Shipped
- Refunds applicable only if we are unable to complete the order
- For replacement of product due to damage, we require the unboxing video.
- We will review the unboxing video and dispatch the replacement within 48 hours.
- If we are unable to send a replacement, a Refund will be initiated
- Refund on failed replacements will be offered via either a Voucher code of the same value of the product to be replaced, to be redeemed on our site or as monetary refund
- Voucher code refunds are instant
- Refunds to your bank account may take 7 – 10 days after initiation of refund.
